Support
These answers cover the current Ivolora feature set: cycling community feed browsing, ride-post publishing, rider-profile editing, blocked-author management, and local ride utilities such as saved sessions, weather notes, and parking notes.
What can users do in the Crew Feed?
Users can browse cycling posts, open detailed post views, report inappropriate content, and block authors so future posts from that author no longer appear in the feed.
How does the Ride Post Composer work?
The floating post button opens a composer where users add a title, write post text, and optionally attach one image from the camera or photo library before publishing.
Why does Ivolora request camera or photo access?
Those permissions are used only when a user chooses to attach an image to a community post. The rest of the app remains available without attaching media.
What can users manage in the Me section?
The Me section includes display-name editing, policy and support links, sign out, and a local reset action for saved ride data.
What does the Tracker tab save?
Tracker stores locally saved ride sessions with elapsed time, distance, lap marks, and editable fields such as session name, weather, location, time, and notes.
What is included in the Routes workspace?
The Routes workspace includes weather notes and parking notes that users can create, edit, and keep on the device for quick ride-related reference.
How should users submit a privacy request?
Users can email support@ivolora.com with the subject line "Privacy Request - Ivolora". Requests are reviewed and answered within 30 days.